Frequently Asked Questions
What are your primary services?
Cloud Services and Automation – we create scalable business solution opportunities and automated processes. Whereever it is possible to achieve streamlined low cost operational to cut down on maintenance efforts.
Data Services and Cognitive Services – The foundation for all automated services is to have structured data supply. Once the data is streamlined automation and also real-time business analysis drives competition amongst businesses.
What other services do you offer?
- Cyber Security
- Custom Software Development
- IT Project Management
- SAP Cosnulting and Development
- Merger & Acquisitions IT Projects
What business problems do you solve?
- Save time, money, and increase profitability.
- Enable IT organisations to a high efficacy and efficiency.
- Reduce maintenance effort and free up capacity for business issues.
- Solidify defenses against data breaches of any kind to retain data sovereignity.
- Providing a more homogeneous process landscape to support business.
- Enhance bsuiness capabilities by providing real-time data access.
- Lower cyber security and compliance risk.
What are your core services?
- Managed Services Concierge – Your point of contact for all account details. This trusted advisor is the quarterback between you and the service team, managing questions about IT services, invoices, and every piece of business enabling technology that supports decision making, collaboration, productivity, compliance, business continuity, security, and efficiency.
- Client Management Tools – Professional Services Automation, Ticketing, CRM, Remote Management and Monitoring, Documentation, Communication, Notification, and Data Privacy. Vendor Technical Assistance – We interact directly with your other technology vendors for incident remediation, opening tickets, escalating requests, or working to resolve incidents within your IT environment.
- We will also answer basic questions about your environment.This assistance covers hardware manufacturers, software development firms software procducts, cloud service providers, consultants.
- Procurement Services – VALEBIS Group sources products exclusively from authorized channels and recommends business-class solutions. We also identify configuration options, ensure proper registration, manage licensing and warranties, and guarantee that all products are genuine.
How are you different?
VALEBIS Group selectively partners with growing organizations that like applying strategy and budgets to a proven IT process based on standards and best practices – to improve performance and lower risk.
VALEBIS Group creates and maintains powerful, quiet, and secure IT systems by actively engaging and advising our clients in regularly scheduled Strategic Business Reviews.
VALEBIS Group onboardings are accompanied by a Managed Services Concierge. This approach allows us to institute comprehensive, data-driven quality controls – on the front end – which create increasing operating leverage for our clients throughout the lifetime of the relationship.
How do you maximise responsiveness?
VALEBIS Group is responsive by design. We partner with organizations that appreciate the value of following a standards-based approach to inform the architecture and lifecycle management of their IT systems.
This alignment allows clients to enjoy business optimizing technology that doesn’t require constant, reactive, emergency intervention – so they have more time to focus on growing their business.
We give users direct access to support, which eliminates bottlenecks and allows us to collect data and insights to identify training gaps and recommend system improvements.
The outcome is similar to the concept of compound interest. When you invest in the process over time, both quality of service and responsiveness accrue. Failure to invest (or starting late) makes it difficult to catch up.
What is your industry focus?
- Utilities
- Banking & Insurance
- Automotive
- Healthcare
- Manufacturing
- Technology Providers
- Transportation Logistics